An establishment must provide a price list for retention to each person who personally inquires about funeral arrangements or prices. This statement is:

The statement is accurate because funeral establishments are required by the Federal Trade Commission's Funeral Rule to provide a price list to individuals who inquire about funeral arrangements or costs. This regulation is designed to promote transparency within the industry and ensures that consumers are informed about their options and the associated costs before making decisions. The price list must be made available even if the inquiry is made in person, and the establishment must retain a copy of this list for the customer. This requirement helps protect consumers by ensuring that they understand the prices of services and goods offered, allowing them to make informed choices during a difficult time.