What should a funeral establishment provide when discussing prearrangements with a client?

Providing a standardized written price list when discussing prearrangements with a client is essential for several reasons. This practice ensures transparency and fosters trust between the funeral establishment and the family. A written price list promotes adherence to the Federal Trade Commission's Funeral Rule, which mandates that funeral homes must provide consumers with clear pricing information to allow for informed decision-making.

A standardized list also allows clients to see the various options available to them, helping them understand the costs associated with different services and merchandise. This clarity can assist families in making choices that align with their budget and personal preferences. By offering a written price list, the funeral establishment demonstrates professionalism and compliance with regulatory standards, which can greatly enhance the family's experience during a challenging time.

While other options, such as providing a verbal estimate or a detailed brochure, may offer helpful additional information, they do not substitute the necessity of a clear, standardized written price list in ensuring that clients are fully informed about their options and the associated costs.