What standard must a funeral establishment or its agents exercise to obtain consent from the proper authorizing agent?

The standard of due diligence refers to the careful and responsible approach that a funeral establishment or its agents must undertake to ensure that consent is obtained properly from the appropriate authorizing agent. This standard involves taking all necessary steps to verify the identity and authority of the individual providing consent, ensuring that they have the legal right to do so in accordance with state laws and regulations.

Due diligence goes beyond just a casual or minimal effort; it requires a thorough understanding of the specific requirements related to obtaining consent, which may include confirming the relationship of the authorizing agent to the deceased, providing sufficient information about the services to be rendered, and documenting the entire consent process meticulously. By exercising due diligence, funeral establishments protect both themselves and the rights of the deceased's family members, ensuring that all actions are ethical and legally compliant. This is especially critical in the funeral profession, where emotional sensitivities and legal responsibilities intersect significantly.