What type of pricing information must a licensee provide to those inquiring over the phone?

When inquiring about funeral services over the phone, a licensee is required to provide accurate prices and information. This obligation is grounded in the principles of transparency and honesty that underpin professional conduct in the funeral industry. By offering precise pricing information, the licensee ensures that consumers can make informed decisions regarding the options available to them. The emphasis on accuracy helps to build trust between the funeral service provider and the families they serve, particularly during what can be a challenging time for those involved.

The requirement for providing accurate pricing also aligns with regulatory standards, which are designed to protect consumers by preventing misleading practices. This ensures that families are not subjected to unexpected costs or ambiguous pricing structures when they are seeking essential services. Therefore, the focus on delivering precise and clear information reflects best practices in the industry and adherence to legal obligations.