Which of the following describes due diligence in contacting an authorizing agent?

Due diligence in contacting an authorizing agent is best defined as the practice of consistently attempting to reach them. This reflects the importance of demonstrating thoroughness and persistence in communication, which is critical in the funeral profession given the sensitive nature of the services provided. Effective due diligence involves using multiple methods of contact and making repeated efforts to ensure that the authorizing agent is contacted and that their wishes are understood and addressed promptly.

In this context, simply making one phone call would not be adequate, as it does not exhibit the persistent effort necessary to ensure communication. Waiting for the authorizing agent to reach out places the onus on them and does not show the proactive behavior expected from funeral service professionals. Additionally, sending an email only may not be sufficient on its own, as it limits the opportunities for immediate feedback and may not be the preferred communication method of the authorizing agent. Hence, consistently attempting to reach them encompasses a variety of methods and a sustained effort to establish contact.