Which of the following is NOT included in the consumer information pamphlet?

The correct answer is the option that pertains to historical practices, as this information is typically not included in consumer information pamphlets provided to the public. These pamphlets are primarily intended to educate consumers about current practices, rights, and responsibilities related to funeral services.

The pamphlet usually contains definitions of relevant terms to help consumers understand the terminology used in the funeral industry, legal requirements concerning the disposition of human remains that ensure compliance with applicable laws, and descriptions of illegal practices which serve to protect consumers from potential exploitation. Including information on historical practices would not serve the fundamental purpose of these pamphlets, which focus more on current standards and essential consumer rights in the context of funeral services.